FAQ's

FAQs

For a Baby Pet

Standard weight is Less Than 1.5 KG, Standard Chest is Less Than 30 cm

 

For a Small Cat, Toy Poodle, Pomeranian, Chihuahua, Maltese (Dog)

Standard weight is Less Than 1 ~ 3.5 KG, Standard Chest is 35 cm

 

For a Big Cat, Standard Poodle, Mini Dachshund, Maltese (Dog)

Standard weight is 3 ~ 5.5 KG, Standard Chest is 45 cm

 

For a Dachshund, Shih Tzu, Pekingese, Miniature Schnauzer, Bichon Frise

Standard weight is 5 ~ 7 KG, Standard Chest is 50 cm

 

For a Pug, Cocker Spaniel, Shiba Inu, Standard Schnauzer, Toy Bulldog

Standard weight is 7 ~ 9 KG, Standard Chest is 55 cm

 

For a Bulldog, Pug, Shiba Inu

Standard weight is 9 ~ 12 KG, Standard Chest is 60 cm

 

For a Beagle, Corgi, Japanese Spitz

Standard weight is 12 ~ 15 KG, Standard Chest is 70 cm

 

For a Border Collie, Dalmatian

Standard weight is 15 ~ 20 KG, Standard Chest is 80 cm

 

For a Golden Retriever, Alaskan Malamute, Labrador Retriever, Siberian Husky

Standard weight is 21 ~ 35 KG, Standard Chest is 90 cm



FAQ


Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. If you did not receive notification of shipment after 5 business days, please contact us and we will check the status of your package.

Q: How long does shipping takes?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 14 to 21 business days. For International orders, please allow up to 28 days.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund Policy Page for complete details. If you have any additional questions that has not been addressed in our FAQ. Please contact us at Adidgofficial@gmail.com and we will get back to you as soon as possible.